Akron, OH 443041226
We are looking for the best of the best for a new inbound call center located in Akron.
Do you have at least 1 year experience in a call center? Do you like to help people? Are you proficient in Microsoft Office, have great communication skills with outstanding telephone etiquette? You may be just who we are looking for!
Duties and responsibilities include:
Answer and respond to calls and emails
Resolve pharmacy issues for members, providers and pharmacies
Respond to routine inquiries on multiple products from members, providers, pharmacies and employer groups
Research required information using available resources
Place outgoing phone calls when business circumstances warrant
Route calls to appropriate resources
Document all call information according to standard operating procedures
Enter data accurately and timely
Other duties as assigned
Apply online at Integritystaff.Com or call us at 330-929-3700 and ask for Shaila
Integrity Staffing Services is an Equal Opportunity Employer